UsedLaptops.com
 
 
Home My basket ($0.00) My Account Order Status Checkout Customer service
Why Buy From us? About Us Testimonials Contact Us What Kind of Laptop is Right for Me?  
 
   
 
128 laptops in stock
as of

View all accessories



Laptop Newsletter

Receive monthly notifications of new releases and special promotions! We never share your information with anyone for any reason.




BBB

HACKER FREE certified websites are a secure place to shop, they are 99.9% immune to hacker attacks.

Used Laptops.com > Customer Service > Warranty & Return Policy

Warranty & Return Policy


90-Day Limited Warranty (United States Only)

Used Laptops.com, Inc. ("UsedLaptops.com") purchases it's hardware products used. The Warranty term is ninety days beginning on the date of receipt, as further described below.

This Warranty does not cover damage due to external causes including accident, abuse, misuse, problems with electrical power, servicing not authorized by UsedLaptops.com, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Used Laptops.com. This warranty will be voided if the user installs an operating system other than what we ship including Unix, Linux, and Windows 98, NT, etc.

This warranty does not cover any items that are in one or more of the following categories: software other than that supplied with the original purchase; batteries/charging system; accessories or parts added to the laptop computer after the system is shipped from Used Laptops.com.

Used Laptops.com will repair or replace products returned to Used Laptops.Com's facility. To request Warranty service, you must call Used Laptops.com within the Warranty period. Refer to our Support page at Used Laptops.com’s website for getting assistance from Used Laptops.com. If Warranty service is required, Used Laptops.com will issue a Return Material Authorization (RMA) Number. You must ship the products back to Used Laptops.com in the original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Used Laptops.com will ship the repaired or replacement products to you freight prepaid if you use an address in the U.S. (excluding Puerto Rico and U.S. possessions). Shipments to other locations will be made freight collect. Any unauthorized returns will not be accepted and will be returned to the sender at his/her expense. All returned goods will be subject to a 15% re-stocking fee. Returns will not be accepted/refunds will not be issued following expiration of this 90-Day Warranty. NOTE: Before you ship the products to Used Laptops.com, back up the data on the hard-disk drives and any other storage devices in the product as data loss is not covered under this Warranty. Remove any media, such as diskettes, CDs or PC Cards. If you have any questions, contact Used Laptops.com for technical assistance.

Used Laptops.com owns all parts removed from repaired products. UsedLaptops.Com uses new and reconditioned parts made by various manufacturers in performing Warranty repairs and building replacement products. If Used Laptops.com repairs or replaces a product, it's warranty term is not extended. Goods left unclaimed for thirty days become the property of Used Laptops.com.

USEDLAPTOPS.COM DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to Used Laptops.com's 90-day limited Warranty only. For provisions of any on-site service contract covering your system, please contact Used Laptops.com.

rev5.06

6 Month Warranty Upgrade (United States Only)

Effective 3/1/07, we now offer a warranty upgrade from our standard 90-Day to a full 6 Months, with the same terms as the 90-Day warranty!

 
  My Account | Order Status | Customer Service | Shipping | Warranty | FAQs | Privacy Policy  
  Laptop Support | Resources | International | UsedLaptops.com Sitemap  
 

© 1996-2008 UsedLaptops.Com, Inc. All Rights Reserved.